Cookie policy
The cookies and similar technologies we use, what each one does, and how to change your mind. Nothing optional is set until you choose.
What cookies are
In short: small files and storage your browser keeps for a website.
Cookies are small text files a website asks your browser to keep. Browser storage (local and session storage) works in a similar way. Some are needed for the site to work; others help us measure use or advertising, and those need your permission.
Your choices
In short: accept, reject or pick categories — and change it any time.
When you first visit, the banner lets you accept all, reject all, or choose categories; nothing is pre-selected. Your choice is kept for 180 days, and we ask again if this policy changes. Change it any time with "Cookie settings" at the bottom of every page, or here:
If you withdraw permission, we delete the analytics and advertising cookies we can reach from our own site and reload the page so those scripts stop. You can also block or delete cookies in your browser settings; the site still works without optional cookies.
Why choosing only one of analytics or advertising runs neither yet: Google Analytics, Meta and OpenAI all reach the site through one tag manager (Google Tag Manager). Until every tag in it checks your choice, we load that tag manager only when you have allowed both analytics and advertising.
Necessary
In short: needed to run the site and your account; they can't be switched off.
| Name | Set by | Purpose | How long |
|---|---|---|---|
Session cookie (name ends in "-session") | ScaleSKUs | Keeps you signed in and holds form state securely | 120 minutes after your last visit |
XSRF-TOKEN | ScaleSKUs | Protects forms against cross-site request forgery | 120 minutes |
remember_web_… | ScaleSKUs | Keeps you signed in on this device — only if you tick "Keep me signed in", and whenever you sign in with Google or Amazon | Until you sign out, up to 400 days |
sk_consent | ScaleSKUs | Remembers your cookie choice | 180 days |
market | ScaleSKUs | Remembers the currency you pick on the pricing pages — only if you use the switch | 1 year |
App preferences (browser storage) | ScaleSKUs | Remembers your theme, menu layout, table columns and last account while you use the app; never sent to anyone else | Until you clear them |
sk_voice_uid, sk_voice_ack (browser storage) | ScaleSKUs | Only if you use the voice assistant: a random device identifier and that you have seen its notice | Until you clear them |
rzp_… (browser storage) | Razorpay | Only when you pay: set by Razorpay's checkout to process the payment securely | Set by Razorpay |
Analytics
In short: help us understand how the site is used. Off unless you allow them.
| Name | Set by | Purpose | How long |
|---|---|---|---|
_ga, _ga_D2WG68RMQ7 | Google (Google Analytics), through our tag manager | Count visits and see which pages are used | Up to 2 years (set by Google) |
FPLC, FPID | ScaleSKUs' server-side tag manager, for Google Analytics | The same measurement, sent through our own sub-domain (sst.scaleskus.com) | Set by Google's tag manager — hours for FPLC, up to 2 years for FPID |
Advertising
In short: measure our ads. Off unless you allow them.
| Name | Set by | Purpose | How long |
|---|---|---|---|
_fbp, _fbc | Meta (Facebook/Instagram), through our tag manager | Measure which of our ads work and show our ads to people likely to be interested | Around 90 days (set by Meta) |
__obref, oaiq_cs… (browser storage) | OpenAI (ChatGPT ads), through our tag manager | Measure which of our ChatGPT ads work | Set by OpenAI |
Hashed email and name (not a cookie) | Meta, through our tag manager | If you are signed in: a one-way hash used to match our ad measurement. The readable email and name never leave our servers. | Sent with each measured event |
Functional
In short: live chat. Off unless you allow it.
| Name | Set by | Purpose | How long |
|---|---|---|---|
Live-chat cookies and storage (e.g. siq_embed) | Zoho SalesIQ | Live chat, where it is offered | Set by Zoho |
Other connections your browser makes
In short: two services load on every page without cookies.
- Google Fonts supplies the site's typefaces. Your browser fetches them from Google, which receives your IP address; no cookies are set.
- Cloudflare, which protects and delivers the site, measures page load performance with a small script that sets no cookies.
Changes
In short: new version, new question.
This version applies from 27 September 2026. If we add a cookie that needs permission, we update this page and ask you again.